Damaged Policy

Inspect your shipment immediately upon receipt. You must call us at 800-533-3277 or by email at orders@silvercreekindustries.com within 5 days of receipt of the damaged shipment. DO NOT DISCARD THE PACKAGE. We may ask you to provide photos of the broken art glass panel and packaging to facilitate our claim with the shipping company. We will then work with you to either exchange or refund your purchase.